After a user has been added to an entity’s UNDA Appendix A, the following steps must be completed to acquire a CEII UNDA.
If applicable, a restricted content access request may also be required.
Steps to Request a CEII UNDA
1) Log into the MISO Help Center. If you do not have access to the MISO Help Center,
click here to submit a form for access.
2) Click My Support.
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3) Select Open a New Case.
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4) For Case Category select NDA/CEII
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5) Enter a Title for your case then, click Submit.
6) You will receive a link for Docusign from MISO to complete the signature process.
7) Next you will need to create a MISO website account.
The following are instructions on how to create a MISO website account.
Create Account Guide
Note: If you need access to restricted content, you will need to submit a request to the Help Center: Submit Request for Access to Restricted Content
Refer to the Access Matrix to determine the appropriate access level.
If applicable, a restricted content access request may also be required.
Steps to Request a CEII UNDA
1) Log into the MISO Help Center. If you do not have access to the MISO Help Center,
click here to submit a form for access.
2) Click My Support.
3) Select Open a New Case.
4) For Case Category select NDA/CEII
5) Enter a Title for your case then, click Submit.
6) You will receive a link for Docusign from MISO to complete the signature process.
7) Next you will need to create a MISO website account.
The following are instructions on how to create a MISO website account.
Create Account Guide
Note: If you need access to restricted content, you will need to submit a request to the Help Center: Submit Request for Access to Restricted Content
Refer to the Access Matrix to determine the appropriate access level.

